Report on request for Access Ready Inc Board of Directors Action by 04-06-2019
Title, Approval for cloud phone system contract
Issued on 03-30-2019
Honorable members of the Access Ready Inc. Board of Directors,
Under the bylaws Article VII Section 9 as Chair I am requesting that you vote on the following agenda electronically
A simple response to the Chair-CEO by email will be registered by the Chair-CEO and then filed with the corporate Secretary.
A notice of this action will then be placed on the Consent Agenda and included in the Board package for the next formal meeting.
Your vote in this format does have the force and effect of an action in a formal board meeting. The Consent Agenda vote is a formality intended to give the Board a second look at actions taken electronically. Please reply to all when responding.
The voting on this agenda will be open until 5 pm on 04-06-2019
A failure to respond will automatically register as an affirmative or yes vote on the agenda.
May it please the Board, the Chair-CEO respectfully requests approval to move forward with the Selection of Comtel Technology Group
2602 East 7th Ave., Suite 200
Tampa, Fl. 33605
As our cloud-based phone contact center provider.
I have shopped around, and they are the best bang for the buck. It is necessary for us to have a cloud-based contact center in my opinion to manage incoming calls.
It is right sizeable as we grow and cost effective. It is my hope that we will find a sponsor for the contact center, but until then I will advance the cost.
The way it will work is that callers to the interactive voice response (IVR) center will be able to choose the extension of the person or program they wish and then will leave a message. I have not yet clarified how TTY callers will be managed, but they will Comtel assures me. That message will be sent as a voice file by email or phone application to the person who can then respond from their own phone or through the application if they wish later down the road.
The reason that is important is so that as we grow team members will be able to call out from a phone line with an Access Ready caller ID.
The quote is attached but breaks down as follows and I urge your approval.
10 extensions with 1 line and 1 auto attendant attached to 1 number.
Each additional extension is 5.95 per month. The extensions will include the mailboxes.
Monthly service is $97.44 per month plus tax.
One-time charge for setup and programming $178.00
The total amount due, which includes the first month service $282.72.
The billing doesn’t commence until the number is ported and the account is active.
Additional highlighted services included at no extra cost is a web base collaborative software and Phone App for Extension Android and I Phone
Other creature comforts on phones system too, call forward, blocking and routing. Detail live call records web base.
Elizabeth Campbell Yes
Gust Dean Doulou Vice-Chair, Yes without objection
Stephen M. Handschu Yes without objection
DR Martin G. Lewis Yes without objection
Matthew Michaelis Yes without objection
Paul R. Michaelis PHD Yes without objection
Debra Roberts-Bellanti Yes without objection
William (Chip) Smith Yes without objection
Mariano Tan Yes
Carol Westlake Yes without objection
Board of Directors Actions completed by 04-06-2019
Certified Corey R. Saur
Corporate Secretary _____________________________